Shipping policy

Processing Time: Orders are processed within [1-3] business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates:

• Standard Shipping (5-7 business days): FREE
• Express Shipping (2-3 business days): $20.00

Delivery delays can occasionally occur due to carrier issues or weather conditions.

Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email with your tracking number once your order has shipped. You can track your order using the tracking number provided.

Customs, Duties, and Taxes: SOVN is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (for international orders, if applicable).

Damages: SOVN is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Questions: If you have any questions about your shipment, please contact us at shopatsovn@gmail.com